111bed Privacy Policy

This Privacy Policy describes how 111bed ("we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "your", "the Player") who access or use the 111bed platform available at https://111bed.biz, including all associated subpages, features, and services.

By registering an account on 111bed or by continuing to use the platform after this policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this policy, you must not use the 111bed platform.

This policy applies to all personal data collected through the website, mobile browser interface, live chat support interactions, email correspondence, and any other channel through which you interact with 111bed.

111bed operates as the data controller for all personal data collected through the platform. As data controller, 111bed determines the purposes and means of processing personal data in accordance with applicable data protection principles.

If you have any questions or concerns regarding how your personal data is handled, you may contact the 111bed data protection team using the contact details set out in Section 14 of this policy. We are committed to responding to all data-related enquiries promptly and transparently.

111bed collects personal data in several categories, depending on the nature of your interaction with the platform. The table below outlines the categories of data we collect and provides examples of the specific data points within each category.

Data Category	Examples	Collected At
Identity Data	Full name, date of birth, national ID number, passport number	Registration, KYC verification
Contact Data	Email address, mobile phone number, city of residence (e.g., Dhaka, Chittagong, Sylhet)	Registration, support interactions
Financial Data	Payment method identifiers (e.g., bKash account reference, Nagad number, masked card number), transaction amounts in BDT, deposit and withdrawal history	Deposit and withdrawal processing
Technical Data	IP address, browser type and version, device type, operating system, screen resolution, session timestamps	Automatically on platform access
Usage Data	Pages visited, games played, bets placed, bet amounts, game session durations, navigation paths	Automatically during platform use
Communications Data	Live chat transcripts, email correspondence, support ticket content	Customer support interactions
Verification Documents	Scanned NID, passport photo page, utility bill or bank statement for address verification	KYC verification process

111bed does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data. If any such data is incidentally received, it will be deleted promptly.

111bed collects personal data through the following channels and mechanisms:

• Direct collection: Data you provide voluntarily when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotional activities.
• Automated collection: Technical and usage data collected automatically through server logs, session tracking, and analytics tools when you access and navigate the platform.
• Cookies and similar technologies: Data collected through cookies, local storage, and pixel tags as described in Section 7 of this policy.
• Third-party payment processors: Transaction confirmation data received from payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) in connection with deposits and withdrawals.
• Identity verification services: Data received from third-party KYC service providers engaged to assist in verifying identity documents submitted by players.

111bed processes personal data only where a legitimate purpose exists and only to the extent necessary for that purpose. The table below sets out the key processing purposes and the legal basis for each:

Purpose	Legal Basis
Account registration and management	Performance of a contract (the 111bed Terms & Conditions)
Identity verification (KYC) and age verification (18+)	Legal obligation; responsible gaming compliance
Processing deposits and withdrawals in BDT	Performance of a contract
Fraud detection and anti-money-laundering (AML) screening	Legal obligation; legitimate interests
Customer support and complaint resolution	Performance of a contract; legitimate interests
Platform security and abuse prevention	Legitimate interests
Analytics and platform improvement	Legitimate interests (using aggregated or anonymised data wherever possible)
Sending service communications (account alerts, security notices)	Performance of a contract; legitimate interests
Sending promotional communications (bonus offers, tournament alerts)	Consent (you may withdraw consent at any time)

111bed does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this policy:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard — for the purpose of processing BDT deposits and withdrawals. These providers receive only the minimum data required to complete the transaction.
• Identity verification (KYC) partners: Third-party service providers engaged to assist in verifying identity documents. These partners are bound by strict data processing agreements and may not use your data for any purpose other than verification.
• Technology and hosting providers: Cloud infrastructure, content delivery, and security service providers who process data on our behalf under contractual data protection obligations.
• Analytics providers: Aggregated and/or anonymised usage data may be shared with analytics partners for the purpose of improving platform performance. No personally identifiable information is shared with analytics providers.
• Law enforcement and regulatory authorities: Where required by applicable law, court order, or regulatory instruction, 111bed will disclose personal data to the relevant authority. We will notify the affected player where we are legally permitted to do so.
• Professional advisers: Legal, financial, and compliance advisers engaged by 111bed, subject to professional confidentiality obligations.

111bed uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, and collect aggregated analytics data. Cookies are small text files stored on your device by your browser.

The following categories of cookies are used on the 111bed platform:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that maintain your logged-in state and security cookies that prevent cross-site request forgery (CSRF). These cannot be disabled without impairing core platform functionality.
• Functional cookies: Remember your preferences such as language settings and display choices across sessions. Disabling these may affect your experience but will not prevent access to core features.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate the platform (pages visited, time on page, error events). This data is used solely to improve platform quality and performance. No personally identifiable information is included in analytics data.
• Security cookies: Used to detect and mitigate fraudulent login attempts, bot activity, and abnormal session behaviour. These are classified as strictly necessary.

You can manage cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent the platform from functioning correctly. 111bed does not use third-party advertising or retargeting cookies.

111bed employs a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:

• SSL/TLS encryption: All data transmitted between your device and the 111bed servers is encrypted using SSL/TLS protocols. The padlock icon in your browser confirms this protection is active.
• Encryption at rest: Sensitive personal data and financial records stored on 111bed servers are encrypted using industry-standard algorithms.
• Access controls: Access to personal data within 111bed is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and regular security training.
• Two-factor authentication (2FA): Available and strongly recommended for all player accounts to prevent unauthorised access in the event that login credentials are compromised.
• Regular security audits: The 111bed platform undergoes periodic security assessments to identify and remediate potential vulnerabilities before they can be exploited.
• Incident response: In the event of a data breach that is likely to result in a risk to your rights or interests, 111bed will notify affected players as soon as reasonably practicable and will take all steps necessary to contain the breach and mitigate its impact.

While 111bed takes all reasonable precautions to protect your data, no transmission over the internet is completely risk-free. You should also take steps to protect your own account, including using a strong, unique password and keeping your login credentials confidential.

111bed retains personal data for as long as is necessary to fulfil the purposes set out in this policy or as required by applicable legal, regulatory, or compliance obligations. The following general retention periods apply:

• Account data (identity and contact information): Retained for the lifetime of the active account and for a period of five (5) years following account closure, to meet AML and regulatory record-keeping obligations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, in line with financial compliance requirements.
• KYC and verification documents: Retained for the period required by applicable AML regulations, typically five (5) years from the date of verification or account closure, whichever is later.
• Communications data (support transcripts, emails): Retained for two (2) years from the date of the interaction, or longer if the communication relates to an unresolved complaint or legal matter.
• Technical and usage data (logs, analytics): Retained for up to twelve (12) months in identifiable form, after which it is anonymised or deleted.
• Promotional consent records: Retained for the duration of your account, or until you withdraw consent, plus an additional twelve (12) months for compliance audit purposes.

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.

As a player on the 111bed platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]:

• Right of access: You have the right to request a copy of the personal data that 111bed holds about you. We will respond to verified access requests within 30 days.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as updating a phone number) can be made directly through your account settings.
• Right to erasure: You may request that 111bed delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and no other legal basis applies. Please note that erasure requests may be partially declined where retention is required by law (e.g., AML record-keeping obligations).
• Right to restrict processing: You may request that 111bed restrict the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of the data is being resolved.
• Right to data portability: Where processing is based on your consent or on a contractual relationship, you may request a copy of your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (such as receiving promotional communications), you may withdraw that consent at any time by contacting support or updating your account notification preferences. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for fraud detection. 111bed will cease such processing unless it can demonstrate compelling legitimate grounds that override your rights.

The 111bed platform may contain references to third-party payment providers and game studios. While 111bed takes care to engage only with reputable partners, we have no control over the privacy practices of third-party entities and are not responsible for their privacy policies or data handling practices.

This Privacy Policy applies solely to data processed by 111bed in connection with the 111bed platform. Any data you provide directly to a third-party service provider is subject to that provider's own privacy policy.

The 111bed platform is strictly for users aged 18 and over. 111bed does not knowingly collect personal data from any person under the age of 18. The registration process includes an age declaration and KYC verification is used to confirm the age of players where required.

If 111bed becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately suspended, all associated data will be securely deleted, and any deposits will be returned to the original payment source. If you believe that a minor has registered on the 111bed platform, please notify us immediately at [email protected].

111bed reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Where a material change is made, 111bed will provide notice via a prominent announcement on the platform and, where possible, by direct communication to registered players.

The effective date shown at the top of this document indicates when the current version came into force. Your continued use of the 111bed platform after the effective date of a revised policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how your data is being protected.

If you have any questions, concerns, or complaints about this Privacy Policy or about the way 111bed handles your personal data, please contact us through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly on the 111bed platform

111bed aims to acknowledge all privacy-related complaints within 5 business days and to resolve them within 30 days. If you are not satisfied with our response to a complaint, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction.